Terms & Conditions

 

Website & Blog Disclaimer

I am a yoga teacher and teacher trainer, not a medical professional. This website shares my teaching experience, personal reflections and information drawn from research and other sources.

I take care to check factual information and represent research fairly, but mistakes can happen and knowledge changes. Articles reflect the information available when they were written and may become outdated.

The content of this website, including blog posts, recordings and downloadable resources, is provided for general information and education. It is not personalised medical advice, diagnosis or treatment, and cannot replace advice from a qualified healthcare professional who knows your circumstances.

Practices and suggestions may not be suitable for everyone. If you have an injury, health condition or concerns about whether a practice is appropriate for you, seek advice from a suitably qualified healthcare professional. Do not disregard or delay medical advice because of something you have read here.

STATEMENT AND WAIVER FOR  INDIVIDUALS PARTICIPATING IN YOGA CLASSES, WORKSHOPPS, RETREATS AND ONLINE YOGA CLASSES WITH ALESSANDRA PATERNOSTRO / YOGAFLOWSANDRA.

1.       I assume all risk of injuries, known or unknown, associated with participation in yoga classes with Alessandra (Sandra) Paternostro / Yogaflowsandra. 

2.       I recognise that yoga may require some physical exertion, movement, twists, inversions and breathing techniques and am fully aware of the risk of injury.

3.       I will remain mindful of my breath throughout the class and take appropriate rests by lying down if I notice any changes to my normal breathing pattern, or experience any breathlessness or dizziness.

4.       If I feel any discomfort, or strain during any part of the class anywhere in my body, I will come out of the pose and take a rest by lying down.

5.       I accept that it is my sole responsibility to listen to my body and not perform any posture to the extent of pain or strain. 

6.       I affirm that I alone am responsible to decide whether to practice yoga or not.

7.       When practising yoga at home, I will clear enough space around my mat so that I don’t hurt myself on any furniture if I lose my balance 

8.       I will use appropriate and suitable props whenever I need to, including chairs, blocks, walls etc.

9.       I certify that I am physically fit and have no medical conditions that would prevent my full participation in this yoga class. 

10.   It is my responsibility to consult with a doctor prior to participating. 

11.   I recognise that it is my responsibility to inform Sandra of any physical or psychological conditions or concerns that may affect my practice of yoga and will inform her of any serious illness or injury two hours before every class, by phone or email and await her reply before joining.

12.   I acknowledge that I am physically fit and mentally capable of performing this physical activity that I choose to participate in. 

13.   I accept that as with any breathing or physical activity the risk of the risk of death and injury, even serious or disabling, is always present and cannot be entirely eliminated.

14.   Save for death or personal injury caused by Alessandra (Sandra) Paternostro/Yogaflowsandra’s negligence, I release Alessandra (Sandra) Paternostro, her family and all legal representatives from all and any liability relating to or resulting from her teaching of yoga to the fullest extent allowed by law and where it would not be unlawful to do so.

I will complete the required health-screening questionnaire (PAR-Q) accurately before participating and inform Sandra of any relevant changes to my health or circumstances. If I answer yes to any screening question, I will discuss this with Sandra before participating so that any adaptations or need for medical advice can be considered. I will not participate if I feel unwell or have a temporary illness that makes participation unsafe for me or others.

  1. Has your doctor every said you have a heart condition and that you should only do physical activity recommended by a doctor?

  2. Do you feel pain in your chest when you take part in physical activity?

  3. In the past month, have you had a chest pain when you were not doing physical activity?

  4. Do you lose your balance because of dizziness or do you every lose consciousness?

  5. Do you have a bone or joint problem (for example: back, knee, or hip) that could be made worse by a change in your physical activity?

  6. Do you experience back problems?

  7. Is your doctor currently prescribing medication for your blood pressure or heart condition?

  8. Do you have asthma? If yes, please discuss any relevant precautions, including access to your prescribed inhaler, with Sandra before participating.

  9. Do you have diabetes, sleep apnea, epilepsy or fits?

  10. Are you pregnant or have you given birth in the last 3 months?

  11. Do you have any other medical condition/ injury that may affect your exercise? If you do, please give details below. 

 By registering and participating in this class I agree that I have read and understood this Statement and waiver of and release from  liability and I voluntarily and expressly agree to its terms.

Any participants over the age of 16 and under the age of 18 will have the prior agreement of their parent or legal guardian, after a telephone consultation with Alessandra Paternostro, and these terms and agreements must have been read and signed by a parent or legal guardian and emailed to yogaflowsandra@hotmail.com prior to the class.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

Cancellation and Refund Policy

Which cancellation terms apply?

The 24-hour cancellation policy below applies to private classes booked directly with me.

Workshops and retreats have their own cancellation, refund and transfer terms, provided on the relevant event page or in the booking agreement before you book. Those specific terms take precedence over the general cancellation and refund wording below.

For classes booked through a club, studio or another organiser, please refer to their booking and cancellation terms.


Cancellation Policy: 

Participants who wish to cancel their registration for a yoga class/workshop must notify Alessandra Paternostro/Yogaflowsandra at least 24 hours prior to the scheduled class time. Failure to provide timely notice may result in forfeiture of the class fee.

This cancellation policy is applicable solely to classes and workshops. Please note that separate terms and conditions govern cancellations for retreats. Participants are advised to refer to the specific terms and conditions provided for retreat bookings.

Refund Policy: 

Refunds will only be issued for cancellations made in accordance with the above cancellation policy. Refunds will not be provided for no-shows or cancellations made less than 24 hours before the scheduled class time. All refunds will be made minus any admin or banking fees incurred.

This refunds policy is applicable solely to classes and workshops. Please note that separate terms and conditions govern refunds for retreats. Participants are advised to refer to the specific terms and conditions provided for retreat bookings.

Teaching Materials and Recordings

Materials I create, including course videos, audio recordings and downloadable resources, are provided for your own learning, together with any teaching use expressly permitted with the resource. Please do not share access, redistribute, resell or republish them without my written permission.

You must not use these materials to train or fine-tune AI models, or use recordings to clone my voice or likeness, without my written permission.

Please obtain permission before recording a class or workshop or photographing or recording another participant.

These terms do not restrict uses permitted by law.

Privacy Notice

Alessandra (Sandra) Paternostro, whose website is YogaFlowSandra, is responsible for the personal information collected through this business. You can contact me at info@yogaflowsandra.com.

Information I collect and use

I collect information you provide through enquiries, bookings, newsletter signups and health-screening forms. This may include your name, contact details, booking information, relevant health conditions or injuries, dietary requirements, allergies and emergency-contact details.

I use this information to manage bookings, communicate with you, adapt teaching and organise safe participation in classes, workshops, training and retreats. Please ensure your emergency contact knows you have provided their details.

My legal grounds for using information

I use booking and contact information to arrange and provide the services you request. I rely on my legitimate interests in administering my business, maintaining appropriate records and handling complaints or legal claims, and on legal obligations where applicable.

I seek your explicit consent to use and share health information, including allergies, for the purposes described here. You can withdraw that consent by contacting me. If information necessary for safe participation cannot be used, I may be unable to provide a particular activity safely. Withdrawal does not affect earlier lawful use; some records may still need to be retained where necessary for legal claims.

Newsletter subscriptions are optional and based on consent. You can unsubscribe at any time using the link in each email.

Storage and sharing

I use Squarespace for website forms, Microsoft Hotmail/Outlook for email, Google Drive for form records and spreadsheets, MailerLite for newsletters, and Ticket Tailor and payment providers for bookings and payments.

Where necessary, I share relevant information with people helping deliver your activity for example, health information with a co-teacher, dietary requirements with a chef, and emergency-contact details with those responsible for responding to an emergency. This may involve a spreadsheet or direct communication, including WhatsApp. I share only what is needed for their role.

Information may also be disclosed to emergency services, insurers, professional advisers or authorities where necessary and lawful.

Some service providers may process information outside the UK. Where this involves a restricted international transfer, appropriate UK data-protection safeguards are required. Contact me for details of the arrangements applying to your information.

How long I keep information

I retain health-screening and teaching records for at least five years after the relevant session, in line with my insurance requirements. Records may be kept longer where necessary for an ongoing client relationship, a complaint, a legal claim or another applicable requirement. I review records and delete them when no longer needed.

Other enquiry and booking information is kept for as long as needed for its purpose and relevant legal obligations. Newsletter details are retained while you remain subscribed; limited records may be kept afterwards to record your preferences and prevent unwanted emails.

Your rights

Depending on the circumstances, you can ask to access, correct, delete, restrict or transfer your information. You have the right to object to processing based on legitimate interests and to object to direct marketing at any time. Where I rely on consent, you can withdraw it at any time. For privacy requests or concerns, email info@yogaflowsandra.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Last updated: 15 October 2026